SNTO offices abroad
The Spanish National Tourist Office (SNTO) produces and gives away an impressive variety of maps, pamphlets and special-interest leaflets on Barcelona, and is a good place to contact before you leave.
Australia and New Zealand c/o Spanish Tourism Promotions, 178 Collins St, Melbourne tel 03/9650 7377 or toll-free tel 1-800/817 855, fax 9650 8177.
Britain and Ireland 22-23 Manchester Square, London W1M 5AP tel 020/7486 8077, fax 7486 8034.
Canada 2 Bloor St W, Toronto, Ontario M4W 3E2 tel 416/961-3131, fax 961-1992.
USA 666 5th Ave, New York, NY 10103 tel 212/265-8822, fax 265-8864; San Vicente Plaza Building, 8383 Wilshire Blvd Beverly Hills, CA 90211 tel 213/658-7188, fax 658-1061; 845 N Michigan Ave, Chicago, IL 60611 tel 312/642-1992, fax 642-9817; 1221 Brickell Ave, Miami, FL 33131 tel 305/358-1992, fax 358-8223; .
It's a good idea to visit a tourist office (see below) as soon as possible after arrival, where you can pick up a free large-scale map of the city and a very useful public transport map - as well as more detailed pamphlets and brochures on aspects of the city's architecture, history and culture. For commercial maps, see "Shopping", for the addresses of relevant book and map stores. The tourist office also sells the Barcelona Card which gives reductions of up to fifty percent on entry into many museums and between ten percent and thirty percent in some shops and restaurants. Valid for 24 hours (?15.10), 48 hours (?18.10) or 72 hours (?21.10), the card also permits free public transport and is worth considering if you are going to be in town for a short time. Another option is the Articket (info tel 902 101 212), which for a single price of ?15, includes entry into six major museums and exhibition sites: the CCCB, Fundació Miró, Fundació Tápies, the MACBA, the MNAC and "La Pedrera", and is valid for three months. Transport is not included.
Outside the city, in other Catalan towns and villages, you'll find SNTO offices in virtually every place you visit and from these you can usually get more specific local information. SNTO offices are often supplemented by separately administered provincial or municipal Turisme bureaux. These vary enormously in quality but, while they are generally extremely useful for regional information, they cannot be relied on to know anything about what goes on outside their patch.
Airport Terminal A: daily 9am-3pm; tel 934 784 704. Terminal B: daily 9am-3pm; tel 934 780 565.
Plaça de Catalunya 17 Daily 9am-9pm; tel 906 301 282 if calling from within Spain, tel 933 043 421 if calling from abroad and tel 933 043 232, fax 933 043 326 for accommodation enquiries; . Bookings are no longer done by phone, but you can use Barcelona Online (tel 932 473 131, ).
Sants Estació Mon-Fri 10am-8pm, Sat, Sun & hols 10am-2pm; tel 934 914 431.
Plaça Sant Jaume (inside the Ajuntament building). Mon-Fri 10am-8pm, Sat, Sun & hols 10am-2pm; tel 932 702 429. In summer there is a temporary information kiosk in front of the Sagrada Família (May-Oct), and in the most touristy areas such as along the Ramblas, you will also come across wandering tourist information officers, who can be picked out by their red jackets.
Generalitat tourist office Palau Robert, Pg de Gràcia 107. Mon-Sat 10am-7pm, Sun & hols 11am-3pm; tel 932 384 000. For information about travel in Catalunya, the Generalitat 's tourist office is extremely helpful, providing maps, details of how to get around and lists of places to stay.
Municipal information office Pl de Sant Miquel, in the new Ajuntament building. Mon-Fri 8.30am-6pm; tel 932 702 429. Not really for tourists, but invariably helpful.
City information line Mon-Sat 8am-10pm tel 010. Information service (English-speaking) for transport, public services, etc.
Tourist consumer rights Mon-Fri 9am-6pm tel 901 300 303. Telephone helpline (English-speaking) for problems with hotels, reclaiming money on tickets, and the like.
Spain and Barcelona are strongly represented on the internet in English, Spanish and Catalan.
Ajuntament . The website of the Ajuntament in Catalan, Spanish and English. Very useful for opening hours, bus routes, all-night pharmacies and other practical information. Also interesting for finding out about new developments in the city.
Gaudi . An English-language page run by an American aficionado of the modernista architect. Has information on buildings plus photos, and links.
The Generalitat . The official website of the Cultural Department of the Generalitat has info in English and links to cultural information, local festes , sports, theatres, the Filmoteca and much more.
Generalitat de Catalunya . The Generalitat (Catalan government) homepage has news as well as weather and tourist information, much of which is available in English. Also, useful links.
The Guia del Ocio . Website of the weekly Barcelona listings magazine, in Spanish.
Red 2000 . General information for visitors in English, including tips for going out at night.
Top Tips . The website of an independent listings magazine, packed with information in Catalan on what's on in Barcelona.
Tourspain . The Spanish tourist board's website with detailed information in English.
La Vanguardia . Website of the Spanish daily newspaper with listings for Barcelona.
Despite the number of free maps available, you'll be well served by a reasonable street plan of Barcelona to help you get around. The most comprehensive are the foldout Falkplan and Michelin maps which cover all the suburbs and have a full street index. Most maps should have the street names in Catalan but some older editions may not yet have caught up with all the rebuilding from the harbour to the Port Olímpic, although they will get you round the Barri Gòtic and Eixample safely. These, as well as road maps of Catalunya or northern Spain by Michelin, Firestone or Rand McNally, are usually available from the map suppliers we've listed. In Barcelona, you'll find a good selection in most bookshops ( llibreries ) and at street kiosks or petrol stations.
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